Shipping policy
Shipping Rates & Delivery
At Myglopet, we’re committed to delivering your orders as quickly and smoothly as possible. Our team is working diligently to process and ship all orders in a timely manner.
Order Processing Time
Please allow 1–3 business days for your order to be processed. Once your order has shipped, you will receive an email confirmation with tracking details.
Shipping Within the U.S.
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Standard Shipping Rate: $6.75
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Free Shipping: Orders over $75 ship for free (within the U.S. only).
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Delivery Time: 5–10 business days via UPS Ground or USPS Priority Mail (excluding weekends and holidays).
Please note: Delivery times may be affected by carrier delays.
International Shipping
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Rates: Calculated at checkout based on your location.
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Delivery Time: Typically 5–10 business days, depending on your country and carrier.
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Duties & Taxes: Myglopet does NOT cover any import duties, customs fees, or taxes for international orders. These charges are the responsibility of the customer and may be collected upon delivery. Please consult your local customs office for more information.
Shipping Restrictions
Myglopet complies with all applicable international trade regulations and contractual shipping restrictions. Some items may not be eligible for international shipping depending on your country’s import laws.
Returns & Exchanges
We accept returns and exchanges within 14 days of receiving your order. To be eligible, items must be unused, in their original condition, and in the original packaging. For more details on how to start a return or exchange, please contact our support team at hello@myglopet.com.